FAQ

FREQUENTLY ASKED QUESTIONS

  1. What is Report a Car
    ‘Report A Car’ is an app to report abandoned and suspicious vehicles to Police and Banks.Often banks are looking for those cars. Those vehicles are mostly easy recognizable since they are dusted.By using the App the U.A.E. will be liberated from many dirty vehicles which is good for the environment and corporate image of the UAE. On top of that more occupied parkings will become available again, ready for daily and regular use.If a car is registered by the bank as ‘wanted’, consumers can earn cash and stars. (see rewards)
     

  2. On which platforms can I download the app
    ‘Report A Car’ can be downloaded for Apple’s IOS and Google’s Android.
    Click here for the IOS store and here for the Android store.
     

  3. What is a listed car

    A listed Car is a vehicle reported by the government, banks, police or other institute.
     

  4. Do I need a data package?
    Yes, because ‘Report A Car’ needs the exact location the moment you report a vehicle.
     

  5. Why should I take a picture

    In order to verify if the Car matches the records, the listed list a picture is needed.
     

  6. Why should I add a location

    To recollect the vehicle as soon as possible and free more parking spaces a location is needed.
     

  7. Can I add the vehicle location later
    No, in order to identify the location as accurate as possible ‘Report A Car’ needs the exact location the moment a Car is reported.
     

  8. What if the vehicle doesn’t have license plates anymore
    In case a vehicles license plate has been removed, please try to identify the VIN (Chassis) number.
    Read here where to find a VIN.
     

  9. What means VIN

    A vehicle identification number, commonly abbreviated to VIN, or chassis number, is a unique code including a serial number, used by the automotive industry to identify individual motor vehiclestowed vehiclesmotorcyclesscooters and mopeds
     

  10. What means Chassis number
    Chassis number is the same as VIN. See What means VIN
     

  11. Where can I find the VIN

    The easiest way to view it is to stand outside the vehicle on the driver's side and look at the corner of the dashboard where it meets the windshield. If the VIN cannot be found there, open the driver's side door and look at the door post (where the door latches when it is closed).
     

  12. Can I identify other than vehicles such as motors

    Currently we only listing light vehicles.
     

  13. Can the owner of a vehcile being tracked
    No, Report a Car does not know the owner of that vehicle
     

  14. Why should I register

    The first one who reports a listed vehicle is inclined to receive 100 aed. In order to receive this finders fee we need some details.
     

  15. What means listed but already reported

    Listed but already reported means someone was ahead of you and already reported this vehicle.


    CASH AND STARS
     

  16. How do I earn money.
    Everyone can earn cash!
    There are 2 easy ways to earn money:
    1. By spotting vehicles.
    If a vehicles is wanted by the bank, reporters number 1, 2 and 3 earning money.
    Number 4 and further receive stars.

    2. By collecting Stars
    ​Every month, the top 10 those earning the most stars, also getting cash.
    Each month a new competition starts.
     

  17. When do I get the CASH

    Once the bank accepted the car, we are added the cash in your eWallet
     

  18. How do I collect the CASH

    You will receive the cash by installing eWallet.
     

  19. What is eWallet

    eWallet is an app to handle all your payments! Send & receive money on your UAE mobile line, Pay Etisalat bills & Merchants. NO registration fees, NO minimum balance & NO bank account required.
     

  20. How do I register for eWallet
    Download eWallet App
    Follow easy registration steps
    Load your wallet
    You’re ready to go
     

  21. How long does it take to receive my amount in eWallet

    Between 1 – 4 weeks.
     

  22. Is this in line with UAE privacy law
    ‘Report A Car’ does NOT show the owner of the vehicle. And same as on the RTA website or Police website you can fill in a license plate to find out if you have any fines.
     

  23. What if the car is not found at the given location
    If the car is not found at given location, either is has been removed by the owner or the location was not accurate.
    In the second case the bank or municipality will call you to ask further details. Additional details can also be submitted below the location, such as 3rd floor, or parking limited accessible.